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Customer care
Would you like more information about our product? Is your first purchase online? Looking for advice or do you need assistance through the buying process? No fear. Our customer care is our flagship! A young, friendly, qualified and multilingual team will cater for your every need and follow you through the buying process, from start to finish. Buying from home has never been so great and easy. Choose a contact from the list below:
- ◦ Phone
- ◦ Live chat
Our guarantees
We are part of the italian network Netcomm, a group of italian Ecommerce companies which ensures transparency and legal security for buyers , compliance with International standards. To get the guarantee seal, our site has been screened, brought under strict control and evaluated on the basis of 80 different key parameters by Netcomm legal team. A matter of pride for all of us, an additional guarantee for you. What does this mean for you?
- ◦ Easy Returns
- ◦ Trasparency and accoutability
- ◦ Compliance with international standards
- ◦ Membership of Ecommerce Europe
Delivery and Payment Conditions
Buying online is an exiting experience. All our shipments are traceable: we will send you an email with your tracking number to follow up your parcel and know the delivery date. Ask our team for more information. Find below the accepted payment methods:
- ◦ PayPal
- ◦ Credit card
- ◦ Bank transfer