General conditions of Sale
The present general conditions of online sale (hereinafter CGV) govern the purchase contract (hereinafter the "Contract" of the products (hereinafter, the "product" or "products") offered by Rebecca srl with registered office in Porto Recanati (MC ), Via dell 'Industria, 27, 62017 Porto Recanati registered at the Chamber of Commerce of Macerata at MC 189428, Tax ID / VAT Number 02484770694 hereinafter referred to as "Supplier" - via its website www.mobilirebecca.it ( hereinafter "the site") to customers.
The customer, before placing the order, declares to have read the General Conditions of Sale, and declares that the purchase of this product has no relation to his professional activity, since their purchase is intended for personal use.
With this contract, Rebecca srl sells and the customer acquires remotely, through telematic tools, the tangible movable property indicated and offered for sale on the site www.mobilirebecca.it
2. Procedures for stipulating the contract
The contract between Rebecca srl and the customer ends exclusively through the internet through the customer's access to the address www.mobilirebecca.it, where following the procedures indicated, the customer will come to formalize the proposal for the purchase of goods.
3. Order reception
Any order confirmation signed by the validation click constitutes an irrevocable commitment of the customer that can be called into question in the cases provided for by the Contract to the articles "Right of withdrawal" and "Execution of the order".
Orders and / or changes to orders made verbally or by telephone must be confirmed in writing by the customer. Otherwise Rebecca srl does not assume any responsibility with regard to any errors or possible misunderstandings.
4. Order acceptance
The conclusion of the contract will take place only when the order is confirmed by Rebecca srl. The customer will receive by e-mail a notification of receipt indicating the order confirmation with all the constituent elements of the contract (product ordered, price, address, delivery date, shipping costs). Mobili Rebecca reserves the right not to confirm an order for reasons relating to a problem with the supply of goods.
Rebecca srl is not responsible for errors in the delivery due to inaccuracies or incompleteness in the compilation of the purchase order by the customer. Furthermore, Rebecca srl is not responsible for any damage caused to the products after delivery to the carrier in charge of transporting them, or for delays in deliveries to the latter.
5. Methods of payment and refund
Any payment by the customer can only be made using one of the methods indicated: credit card, bank transfer, paypal, postepay.
Any refund to the customer will be credited to the same payment method used for the original transaction, the refund will be made in a timely manner and in case of exercise of the right of withdrawal, as governed by clause 13, point 2, and following of this contract no later than 14 days from the date of the request.
6. Product availability
The offers contained in this site will be valid as long as the listed products will remain online and while stocks last. Mobili Rebecca reserves the right to communicate to communicate to the customer at the address left during registration if some products of interest become available again. If a product is purchased and the same will not be available, Mobili Rebecca will issue the refund in the following 24h working hours.
7. Prices and Invoices
Product prices are expressed in Euro and include VAT.
The price is the one that is published on the site and the prices are final, where not all prices are expressed including shipping costs. If discounts are applied, you will find them explicitly indicated on the product page, before adding the item to the cart.
To request the invoice for the order placed, the customer must send an email to the following address: email@example.com, specifying the personal data and any VAT number or tax code.
It is also possible to request a proforma to be entitled to the "mobile and / or restructuring bonus".
The customer who intends to proceed with the purchase of the products must express his will through a request made directly on the site, in the dedicated section, following the indicated procedures, Mobili Rebecca will receive the payment in 24/48 hours after receiving the payment. 'order. The customer agrees to pay the ordered product using the available payment methods. In case of non-receipt of the payment Mobili Rebecca reserves the right to cancel the order. The payment data will be processed through a secure server-to-server connection using the SSL protocol (Secure Sockets Layer).
Deliveries are made from Monday to Friday. The products are delivered to the address indicated by the customer. Delivery is intended at street level unless otherwise indicated. Mobili Rebecca undertakes to deliver the products to the address communicated by the customer in the purchase order, through the carrier appointed to transport them.
Mobili Rebecca makes deliveries in Italy, France, Spain, Germany, Austria, the United Kingdom, Belgium and, by agreement, any state belonging to the Community. Deliveries to Jersey, Guersey, the Channel Islands, Ceuta, Melilla and French non-European territories are strictly excluded. The delivery document issued by the transporter dated and signed will be the proof of delivery of the good in question.
In the event of delays due to adverse weather conditions, transporters' strikes and force majeure Mobili Rebecca does not consider itself to be fully responsible.
If anomalies are found in the receipt of the order, the customer must accept the package subject to acceptance and immediately contact Mobili Rebecca by email, we will resolve the problem and open a complaint with the courier.
10. Collection of products in the absence of the customer
In the absence of the recipient, the carrier will leave a notice of passage to the delivery address indicated by the customer and will attempt to deliver again two more times. If the attempts go empty, the products can be picked up at the courier access points and / or at their offices no later than 7 days after delivery failure. In case of non-collection within the deadline set by the carrier, the products will be returned to Mobili Rebecca which reserves the right to reimburse the price of the products, leaving the shipping costs to be paid by the customer.
11. Right of withdrawal
The customer has the right to withdraw from the contract, without any penalty and without specifying the reason within and not later than 14 days from the day on which the customer or a third party acquires physical possession of the property.
To be able to return items purchased within 14 days you must send an email to: firstname.lastname@example.org or fill out the form below. In the communication it is necessary to indicate the details of the recipient, the order number and the date of receipt. Subsequently it will be the responsibility of the buyer to proceed at his own expense to return the purchased goods to the following address:
Via dell’ industria, 27
62017 Porto Recanati (MC)
The product is considered returned when it re-enters our warehouses, the substantial integrity of the product will be an essential condition for the exercise of the right of withdrawal, in fact the customer must return the product properly packaged and packaged. Mobili Rebecca does not accept returns damaged by the customer due to inexperience.
If the customer exercises the right of withdrawal in accordance with the provisions of these sales conditions, Mobili Rebecca will reimburse the sums paid within 48 hours from the receipt of the item, as required by Legislative Decree 6/9/2005 n.206 and by 55 of the Consumer Code. Unless otherwise agreed, the refund will be issued on the same payment method used by the customer for the original transaction.
The consumer is only responsible for the decrease in the value of the goods resulting from the manipulation of the latter other than that necessary to establish the nature, characteristics, and functioning of the asset. In case of use of the right of withdrawal only for a part of the order, only the price of the returned products will be refunded.
In case of partial withdrawal of the order, the customer who benefited during the initial order of free shipping for having exceeded a minimum order value, may be charged for shipping costs corresponding to the order made if the latter is of lower value than the minimum purchase required to get free shipping.
In the event of damage due to the inexperience of the consumer, we reserve the right to withhold the equivalent necessary for the restoration of the product from the refund. (Cd "Sentner Judgment" implemented in recital 47) Directive 83/2011 / EC), nothing is due in the event that the damage was produced by the carrier and was previously documented by sending photographic support material within 7 days from receipt of the good itself.