Right of withdrawal

The customer has the right to withdraw from the contract, without any penalty and without specifying the reason within and not later than 14 days from the day on which the customer or a third party acquires physical possession of the property.

To be able to return items purchased within 14 days you must send an email to: info@mobilirebecca.it or fill out the form below. In the communication it is necessary to indicate the details of the recipient, the order number and the date of receipt. Subsequently it will be the responsibility of the buyer to proceed at his own expense to return the purchased goods to the following address:

Rebecca srl,

Via dell’ Industria, 27

62017 Porto Recanati (MC)

The product is considered returned when it return to our warehouses, the substantial integrity of the product will be an essential condition for the exercise of the right of withdrawal, in fact the customer must return the product properly packaged and packaged. Mobili Rebecca does not accept returns damaged by the customer due to inexperience.

If the customer exercises the right of withdrawal in accordance with the provisions of these sales conditions, Mobili Rebecca will reimburse the sums paid within 48h of subsequent work from the receipt of the item, as required by Legislative Decree 06/06/2005 n.206 and by 55 of the Consumer Code. Unless otherwise agreed, the refund will be issued on the same payment method used by the customer for the original transaction.

The consumer is only responsible for the decrease in the value of the goods resulting from the manipulation of the latter other than that necessary to establish the nature, characteristics, and functioning of the asset. In case of use of the right of withdrawal only for a part of the order, only the price of the returned products will be refunded.

In case of partial withdrawal of the order, the customer who benefited during the initial order of free shipping for having exceeded a minimum order value, may be charged for shipping costs corresponding to the order made if the latter is of lower value than the minimum purchase required to get free shipping.

In the event of damage due to the inexperience of the consumer, we reserve the right to withhold the equivalent necessary for the restoration of the product from the refund. (Cd "Sentner Judgment" implemented in recital 47) Directive 83/2011 / EC), nothing is due in the event that the damage was produced by the carrier and was previously documented by sending photographic support material within 7 days from receipt of the good itself.

Withdrawal Form

pursuant to article 49, paragraph 1, letter h of the Consumer Code)

Complete and return this form only if you wish to withdraw from the contract

 

With the present I, the undersigned



Name                                                                            Surname    

 

     I notify the withdrawal of my sales contract for the following goods:

 

(1)                            (2)

 

(3)                            (4)

 

Related to the order N°                ordered the       /      /       and received the           /        /   

 

at the address: name surname

 

In (street / square / avenue / etc.)                                                             n°

 

City                                                     Postal Code                Country

 






Date                                                                                 Signature

 

Send the completed and signed form to info@mobilirebecca.it